Job Description Summary
The Interoperability Specialist serves as a subject matter expert with responsibility for helping to drive the success of the health information network, through technical expertise, customer support, process improvement, and project management.Job Description
As an interoperability Subject Matter Expert (SME), the role involves translating and explaining complex technical information for prominent organizations across the healthcare spectrum including providers, payers, Health IT vendors and service providers, health information exchange organizations (HIEs), and federal agencies, focusing on how eHealth Exchange solutions solve specific challenges.
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The interoperability Specialist will also direct and support the development, improvement, and documentation of operational processes these organizations follow in the course of their participation in interoperable exchange. This position requires a blend of health data exchange architecture, technical skills, process knowledge, project management, and strong analytical and communication skills
ESSENTIAL FUNCTIONS:
- Coordinate and lead QA efforts related to operational changes.
- Analyze message data format issues and any interface failures between systems, and work with both customers and the internal operational support team to resolve.
- Engage in technical working sessions including customers, operations staff, service desk, networking, subcontractors, and other technical disciplines
- Maintain customer onboarding documentation and tracking to ensure consistency across all related data stores (Salesforce, website, customer directory, etc.).
- Assist in developing, documenting, and refining operational processes, user manuals, system documentation and training materials.
- Understanding of healthcare workflow, data connectivity, interoperability principles & standards, and related communication protocols.
- Organizational, business communication and customer relationship management skills.
- Ability to multi-task in rapidly evolving environment, in condensed timeframes.
- Excellent attention to detail.
EDUCATION, TRAINING AND EXPERIENCE:
- Bachelor’s Degree in Computer Science, Engineering or a related technical discipline; or the equivalent combination of education, technical training, and/or work experience.
- 3+ years of working knowledge of Health IT standards (HL7 v2/v3, FHIR, CDA, etc.).
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
The job is open to men and women equally
Relocation Assistance Provided: No
