Gong unlocks reality to help people and companies reach their full potential. The patented Gong Reality Platform™ empowers companies to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes.
Join Gong’s R&D organization as a NOC engineer where you’ll be actively monitoring the production environment, to ensure its stability.
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The student position is 24/7 shift based, including holidays and weekends.As a NOC engineer, you will:
- Ensure infrastructure and applications are monitored and that alerts and incidents are handled quickly and professionally.
- Measure and monitor the viability and stability of the systems and their core components.
- Perform proactive system monitoring.
- Confirming the integrity and availability of processes & pipelines.
- Troubleshooting and resolving application-related issues.
You should apply if you are:
- Experience in NOC, Technical Support, Professional Services, Escalation Engineering, or similar domains.
- Minimum second-year student in Information Management, Computer Science, or another related field.
- Ability to technically evaluate, troubleshoot, and judge the impact of issues to understand their urgency and make decisions accordingly.
- Strong communication and collaboration skills – team player.
- Excellent verbal and writing skills (English and Hebrew).
- Passion for being hands-on.
- Positive can-do attitude with a high level of energy and work ethic.
- Organized & meticulous.
- Self-motivated, a fast learner, and able to take responsibility.
- Scripting/Programming knowledge/SQL/relevant tools - Advantage
What makes Engineering at Gong unique?
Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.”
For our engineers, it means you'll have the opportunity to be at the forefront of the next generation of infrastructure. We are continuously evolving and adopting modern solutions in areas such as production, CI/CD, monitoring, and more. You'll collaborate with other top talents, working together to solve complex challenges and push boundaries.
If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you!
Here at Gong, we encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits. If these considerations are important to you when choosing a work place, we'd love to see you with us.
To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.
